Error Codes and Messages

When any of the following error messages occur, please contact Technical Support.

2 File Not Found

3 Path Not Found

4 Too Many Open Files

5 Access Denied

7 Memory Corrupted

8 Insufficient Memory

15 Invalid Drive

30 Entry Not Found

32 File Is Already Locked

33 Record Not Available

35 Record Not Found

36 Invalid Data File

37 File Not Open

38 Invalid Key File

40 Creates Duplicate Key

43 Record Is Already Held

45 Invalid Filename

46 Key File Must Be Rebuilt

47 Invalid Record Declaration

48 Unable To Log Transaction

52 File Already Open

54 No Create Attribute

55 File Must Be Shared

56 LOG OUT Already Active

57 Invalid Memo File

63 Exclusive Access Required

64 Sharing Violation

65 Unable To ROLLBACK Transaction

73 Memo File Missing

75 Invalid Field Type Descriptor

76 Invalid Index String

77 Unable To Access Index

78 Invalid Number Of Parameters

79 Unsupported Data Type In File

80 Unsupported File Driver Function

81 Unknown Error Posted

88 Invalid Key Length

89 Record Changed By Another Station

90 File Driver Error

91 No Logout Active

92 BUILD in Progress

93 BUILD Canceled

800 Illegal Expression

801 Variable Not Found

Posting Errors

0001 File Not Open Can't Log Unable to Post

This error is received when the system cannot open the file it needs. The file is being used by another computer or the system thinks it is being used. The simplest fix is to reboot the affected computer(s) after checking to make sure no one is in the specified file.

This Batch in use by another user

This message will come into view anytime there is someone in the Batch or the accounting system has been shut down improperly. If this message occurs and there is someone in the Batch, press the OK button (on the screen). If this message occurs and there is no one in the Batch, press the letter "O" (on the keyboard) and it will override this message and allow access to the Batch.

Failed Missing Accounts Test

This message appears when Special Accounts are not assigned in the General Ledger tab of Setup Accounting Options. All three 'Special Accounts' must be assigned or when posting is attempted, the following error message will occur. Go into Setup Accounting Options and make sure all three of the Special Accounts have accounts assigned. Make sure the accounts they are assigned to are valid General Ledger Accounts.

G/L Bal Read Error

There are two possible causes:

1. G/L account does not exist for the specified Job and cost code.
A. Check employee timesheets.
 B. Check the Job Setup Budget Tab and make sure that the Cost Code has valid G/L account setup.

2. Invalid G/L Fiscal Period
A. Check the validity of the fiscal periods. This is done through Fiscal Periods. Make sure the Fiscal Period is open.
 B. Make a backup.
 C. Recalculate the GL Balances. This is done through Utilities > Recalculate G/L Balances.

J/C HDR Read Error

This message appears when a payment, such as an invoice or timesheet, is assigned to a job that does not exist. The problem can be resolved in either of 2 ways:
 1. Change the job number to reflect an existing job.
 2. Create the job in Job Setup, and then reenter the payment.