How do you treat an invoice being paid twice (issuing a credit)?
submitted by Lucie

Abby

When an invoice is paid twice, a credit note should be issued to the customer making necessary references. This credit can be reimbursed to the customer via check/cash or can be used to settled any invoice issued to this customer in future.

cb

Issue a credit note to that effect.

prithi

Ask the company to deduct the amount in next invoice, or to credit it back to your account.

Khadar Hirsi Jama

When an invoice is paid twice, a credit note should be issued to the customer making necessary references. This credit can be reimbursed to the customer via check/cash or can be used to settled any invoice issued to this customer in future.